Testimonials

Below are a few extracts from letters sent to us by our many happy customers - their words not ours! All of these letters and many more can be viewed from both of our sites.

Hi David

This is just a note to thank you for making our purchase such a pleasant experience .
We are delighted with the car and look forward to years of trouble free motoring , if that is not too much to hope for.
We wish you every success for the future.
P.L (Waterlooville)

Matt,
Thanks for all your help in securing my lovely new TT. You are a gentleman and your customer service is nothing short of exceptional.
Have a great Xmas and continued success is 2011.
S.L (Swindon)

Good afternoon Paul,
I just wanted to say thank you for the great service you provided last week. As you know I was already impressed by the quality of the cars that you stocked and that is why I kept an eye on the website until one I was interested in came up. But the way you prepared the car for me to collect on Saturday was great too, especially sorting out the "things to be aware of" list that the MOT flagged up.
Thank you again - I will definitely point any friends who are looking for a good second hand car to your website with glowing refs!!
S.M (Alton)
PS The 206 is defiantly the exciting driving experience that I was craving - we just need some warmer weather to enjoy the full experience now!

Dear Horndean/Petersfield Motor Company,
I just wanted to write a quick note to say how impressed I have been with your service. From the first time I came to look at the car I brought, your staff member was not pushy and was nothing but helpful when I took it for a test drive. Then when I came to pick it up from you and drove away the car was spotlessly clean and it felt like I was driving away in a new car. A short time later when the car had a problem which was in no way your fault, I came back and you were fantastically accommodating for me. You sorted out the small problem with the car and made sure I had a lovely car to take its place while you did it. In my opinion that was above and beyond what was expected of you and I am very grateful. I wish you all the the best of luck in the future and hope to see you still in business when I am an old man so I can keep buying cars from you and recommending others to do the same.
C.W (Waterlooville)

Hi Paul,
I just wanted to drop you a line to say thank you so much for the fantastic service you provided to me. It is so rare to find a company that work with honesty and integrity and do their best to fulfill their promises. It was a shame that things didn't work out with the C3, and I feel more sorry for you guys as I know you have lost out over it. But I would recommend your company to someone looking for a car and wanted you to know how much I appreciated all your efforts to get the car on the road for me.
L.J

Dear Matthew,
I am writing to say how pleased I am with my new car, purchased from you recently, as I have been with the previous vehicles, from your company. and thank you so much for the small kindness involving Caffyns. It was much appreciated and I thoroughly recommend you to any potential buyer, as reliable, trust worthy and excellent value for money. Please thank David for me, his help and advice have been so reassuring.
C.L (Petersfield)

Dear Sir,
Please find a copy a copy of the receipt enclosed. We would like to thank you for sorting out the exhaust for us and have been very impressed with the top quality service that you have given to us. Rest assured we will recommend you to all friends and family, once again thanks very much for a top class service.
L.C and A.J (Southampton)

Hello to you all,
I am just dropping in to inform you that I am officially 'In Love' and am going to enter into a civil partnership with my new car. I absolutely love it! And that is from a person who usually just notices the colour of cars and treats them really badly. So thank you all so much for your help, and for selling me such a lovely car. I am just sorry that you are the non-proud owners of my old Ka.
S.H (Petersfield)

Matt,
Many thanks for all your help and kindness sorting out the purchase of the new car. All very much appreciated.
I.N (Petersfield)

Petersfield and Horndean Motor Company,
Just a short note to thank you for the Christmas card, and rather belatedly to thank you for the prompt and efficient way the problem with the lights was sorted, and your willingness to pay for the crankshaft sensor without me even realising it until I picked the car up! It seems to me rare in this day and age to find this level of service, and for what it's worth I made sure everybody I know was made aware of your amazing effort to keep a customer happy. Thank you all once again, I hope you have a good Christmas and and enjoyable and profitable 2008, although I doubt if I shall see you too soon, as the Beemer is running extremely well, and I am very much in love with it still-but one day I will be back...
M.S

Dear David and Matt,
May I thank you both for your kind help with the purchase of the vehicle and subsequent assistance with the number plate transfer documentation. It was very much appreciated.
D.U (West Sussex)